Be careful with directv. They sign you up for two year terms if you order a dvr or other equipment. Happened to me. They never explained that to me.
I hate when they can not speak english clearly! I have started demanding to speak with someone I can understand. I have to admit I have started being rude about it. I had someone call my house trying to sell me something I could not barely understand her so I started speaking to her in my own made-up language, she finally hung up on me. She was selling extra insurance on my credit card .I could not understand half of what she said . I asked to speak with someone who spoke better english she refused so I talked to her in my own language and she got mad and hung up. I think I was called a Enlightened person in spanish. lol