I did have a probelm up until last Monday but I went an entire week and did not report it. After reporting it they came out and fixed it ASAP and there have not been any problems since. Just give them a call and don't wait like I did.
Embarq sucks. We were without service for several hours last night and then off and on again today. I'm getting ready to dump them and go back to roadrunner.
Same here! We called last night and we called today. They said that the Central office in Rocky Mount which covers all of NC was out and having problems. We have had problems with them over the last couple of months. Big problems so yes we have called at least 5 times a week. I am taking online courses through JCC and can't be without the internet.
I've had very few problems with Embarq. Every now and then you have to turn off the modem for a while and let it reset and there's always the occasional server problem, but overall it's been pretty good. Mike
They have been great for me, though this past week they have had some problems. One of the Redbacks keeps going down. I have roadrunner and it goes down at least 6 times a week. The fact that I work from home a fair amount, I need to have both.
no problems I've had two problems in four years. One was my router. Had to upgrade at no charge to me and had it in two days. The other was after a software install. I had intermittent connection issues. Called and they walked me through a process that took about a minute and I was back up. As far as the server going down, I think that has only happened once but that can and will happen with anyone.
I was on Friday night, and most of the day yesterday, no problems at all. In fact, I haven't had to reset the modem in months.
Ours has been down all day until now. I've reset the stupid modem at least 50 times since yesterday. I've called before and they keep me on the phone forever only to leave me with the same problem!!! I hate embarq.
You need to call tell them they need to roll truck to your location and get it fixed. I would not put up with the problems you have. Also another message board I belong to has an embarq tech that monitors the boards, and has helped me several times, when calling would not help with the problem. If you want the info please let me know.
We've had Earthlink, which then that became Embarq for prob 5 yrs or more. I rarely have problems but did a few times last month, called and they sent me new filters for static on my 'dish' phone line. Then a few weeks later when I called again, the guy did some sort of 'upgrade' to my equipment (from his end) and its been working fine ever since.
Could you pm me the info too please? Michelle ours went down again today. I don't know what time it came back up b/c I left the house.
Here a link to the board. http://www.dslreports.com/forum/clec,sprn You can send a PM on that board to Embarq_Joey or email him with your problems and info. You will see on the boards he part of embarq. I have sent him my info before and talked to him several times, always very helpful. Joey H. Embarq Reach Out reachout@embarq.com
