I spent enough time on this that you had already gotten an answer...Well if they don't follow through, you have the info.
Bleecker Chrysler is not BBB accredited business so that route may not be beneficial. You can go the attorney general route though, they got folks lined up waiting to help. Also, every time you talk to the dealership use terms like "lemon law attorney" and "NTSA" as those will make them take notice. Good luck!
It didn't have anything to do with a warranty and as of this morning no paperwork had been submitted to DMV.
Actually call Wayne... He will in the very least confuse them so much that they will probably give you your money back... :lol::lol:
they had to wait til they got the title back from my trade in before they could process any paperwork. :roll:
It's time to take that car back and stick it up someone's tailpipe. I would not leave that place until every employee and customer knew the score.
Old Trick..... I would be very careful. This is a trick the some dealerships play. If you ask me, they are probably having trouble getting the paper work to clear. (i.e they don't own the truck and the lender that does will not send them the title since that lender hasn't been paid) Coming from Miami, I have seen this done. I would investigate on who owned the vehicle before. (have you seen the carefax report on that vehicle) There could be title / ownership issue with the paperwork. I would become extremely active or try to take the truck back. You don't want to wait too long, just in case the dealership goes out of business.
:iagree: Thanks to our vehicle being under warranty with them we just saved hundreds of dollars on a repair! We have always had pleasant experiences with Capital.
First, stop calling them on the phone. They'll just keep transferring you around the dealership. Here's what you do... First, get the number to the North Carolina Dealers Association. It is a government agency set up to deal with this stuff. Drive down there (or have someone take you) around 10:00 am and have the number save in your cell phone. Tell them you want to talk to the General Manager. Not the sales manager, not the General Sales Manager. If they say he's not there, tell them you'll wait. Whatever you do, don't leave! When you do talk to the GM be polite and professional. Tell them the deal. If he/she starts to give you any type of runaround just say "Okay, I'll call the NCDA now". It probably won't get to that point because that's the last thing they want you to do, but be prepared just in case. Since owners rarely go to a dealership the GM is, for all intents and purposes, the owner of the store. They run the entire dealership (not just sales) and what they say goes. Now, if it comes down to it call the NCDA and tell them what is going on. I had a similar incident at Deacon Jones, and when I called the NCDA someone messed up and gave me the cell phone number of Deacon himself! One 2 minute phone call later and not only was the problem fixed I got $150 worth of free oil changes. They key to dealing with this type of problem is to go there in person and talk to the right people. Good luck and keep us posted.
This is a excellent idea. Telephone number is: 800-264-6223 However this is not a government agency. The North Carolina Automobile Dealers Association is led by several Boards and Committees, all of the positions held are by Dealers and NCADA Staff.
