I am not able to update my Microsoft windows. I keep getting the following : The Windows Update software did not update successfully. Below are some suggestions to help you proceed: You may have clicked No when prompted to accept the Trust Certificate. To allow the Windows Update site software to install, click Yes when presented with the Security Warning dialog box. Your Internet Explorer security settings may be set too high. To install the updated software and access Windows Update, Internet Explorer security must be set to medium or lower, and active scripting and the download and initialization of ActiveX controls must be enabled. Note These are the default settings for Internet Explorer. For more information about Internet Explorer security and instructions on how to change your security settings, read Microsoft Knowledge Base (KB) Article Q174360. I went to security and tried lowering my settings there and also to content to figure out the certificates. How can I enable my certificates so I can update my windows? Thanks in advance! Chrissy
Hi Chrissy, Try this link to the Microsoft support site. It explains how to change various settings to help get past that error message. Let us know if that doesn't work for you. http://support.microsoft.com/?kbid=319585&SD=tech
WOW, thanks appcom! I really appreciate the speedy response. I'll let you know how it goes. TGIF! Chrissy