Looks like it was just a way to separate suckers from their money, just like the extended warranty services. http://consumerist.com/2010/01/cons...-is-a-big-stupid-annoying-waste-of-money.html P.S. It might be worth the extended warranty for laptop's but to the best of my knowledge everything else is like setting your money on fire.
I am not suprised in the least. We bought DS a laptop (incredible buy) through Office Depot. The sales person tried to sell us a similar song and dance, but we didn't bite. Not nearly as hard a sell as what some of those folks in that article had though. Optimization...................LOL.
laptops are about the only thing worth buy an extended warranty for......as for optimization...that is a crock.
Doesn't amaze me at all. If I absolutely, positively, have to go to Best Buy for an item I ask for a condom when I see the greeter. Before this bad economy people just paid their dumb charges. Now that times are tough they don't want to pay. They created the monster and now, all of a sudden, their upset??? I'm baffled that people actually use the Geek Squad. It's $130 just to come to your house to tell you what's wrong. It's $300 for total service with repair.
Stuff4Office on Main St., Clayton is the only place I will have a laptop/pc repaired. They are honest, reliable, and have reasonable prices, not to mention doing business there is supporting a local business!
Two months after our extended warranty ran out on the Toshiba television we have sound but just one white line on the screen. Cost to fix is as much as a new television. They told me that it is not the tube but sounds like something (wiring) came loose inside. Lucky me. Sherry
