We have used them several times and have been extremely happy with the results. Our dog is an Australian Shepard who does not like strangers at all and he does well there and looks great. He has really thick fur and he is over 75 pounds, so he is a handful for any groomer. Good luck.
It's been a few months since his last haircut, but it was mid 60's for a bath, very close clipped cut (nearly shaved), ears cleaned, toenails clipped, and maybe even something else (can't remember). He is very big and has a ton of hair. The price is more than fair, in my opinion. It is worth it, especially in summer when it is so hot.
I have 3 dogs, a poodle, a cocker spaniel and a chow/shepherd mix and I take them there all the time. They do a really good job. Rachel and April are both great. My big dog, I take him there to be bathed and he has a lot of hair. They bath him, cut his nails, clean his ears, brush him real good, and use stuff to help with his shedding and it usually runs me between $55 and $60. When I have my other 2, which I take together and get them both cut, it is usually around $85 or so and that is for both of them. I have been very pleased with them.
