RBC Bank-still stinks!!

Discussion in 'Discussion Group' started by AnnetteL, Dec 16, 2009.

  1. AnnetteL

    AnnetteL Well-Known Member

    Even more than before!
    I've been trying to get a hold of our case worker there,I talked to him last week Thursday to get an update on our Mortgage modification,which they have supposedly been working on since August 1st. When I talked to the guy last week he told me to give him until today,so he could get familiarized with our case since it had just been reassigned to him(this is the fourth case worker since we started the process:x) and he would call me at 10am.Needless to say 10am came and no call,so I called him instead only to always get his voicemail,left two messages,still no return call :x
    If that's the way these things are handled then it's no wonder that people are going into foreclosure!
  2. AnnetteL

    AnnetteL Well-Known Member

    Good one :)!
  3. nsanemom22

    nsanemom22 Well-Known Member

    That what I was thinkin'... key words!
  4. AnnetteL

    AnnetteL Well-Known Member

    Only problem is it will not do any good since I'm dealing with the Modification Squad and you won't find them at a local branch.
  5. Betty Crocker Mom

    Betty Crocker Mom Well-Known Member

    Take a drink, a book or laptop, MP3 player and relax, eventually they will get to the bottom of it :)
  6. bandmom

    bandmom Well-Known Member

    sit in the lobby w/ your laptop and have a sign on it (as you sit there w/ it open) that says 'RBC sucks - they won't fix my problem!' :lol:
  7. toby3290

    toby3290 Guest


    are you too far in to change banks? i had to do that with bank of america. started in march, after 7 different loan processors, got app. refund in Oct.and went to BB&T. had the refinance loan in 15 mins.
    pcroom likes this.
  8. AnnetteL

    AnnetteL Well-Known Member

    Too far in unfortunately,since they screwed up my husbands credit the day after the 3 month forbearance expired even though we made payments (one full and two partial) during it. They even reassured us that it would not effect his credit before we agreed on the forbearance
  9. Hught

    Hught Well-Known Member

    Sherry A. likes this.
  10. pcroom

    pcroom Well-Known Member

    BB&T is a great bank. They are excellent in Customer Service.
  11. pcroom

    pcroom Well-Known Member

    Annette, Thats 3 months. You need to call BB&T. They give great service.
  12. bosoxfan

    bosoxfan Well-Known Member

    Hopefully Annette has it straightened out by now. This thread was from 2009. :)
    Auxie and Sherry A. like this.
  13. Rockyv58

    Rockyv58 Well-Known Member

    I've been with Coastal Federal Credit Union since I moved up here in 1996. I love these guys
  14. pcroom

    pcroom Well-Known Member

    LOL...............Did not notice the date!! I still recommend BB&T. LOL
    bosoxfan and poppin cork like this.
  15. certdude

    certdude Well-Known Member

    Considering RBC Bank doesnt even exist anymore, its now PNC.
  16. gcoats3

    gcoats3 Well-Known Member

    I nominate this post for "Post of The Year". Someone must work for a competing bank!!!!!!!!!!!!!!!!
    Sherry A. likes this.
  17. pcroom

    pcroom Well-Known Member

    You're right but I retired from BB&T a number of years ago. LOL
    Sherry A. likes this.
  18. tassy

    tassy Well-Known Member

    I've been with them since they were Centura..... then RBC... then PNC....what string of alphabet letters will be next???
  19. BuzzMyMonkey

    BuzzMyMonkey Well-Known Member

    tassy, certdude, Auxie and 1 other person like this.
  20. markfnc

    markfnc Well-Known Member

    before Centura was Planters and Peoples
    tassy likes this.

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