Telecheck

Discussion in 'Discussion Group' started by hhicshg, Nov 7, 2011.

  1. hhicshg

    hhicshg Well-Known Member

    Has anyone else been their victim?
    I lost my atm card so had it on hold for a couple of days hoping I could wiggle my nose and it would come back to me. No such luck. So I called the cu and they cancelled it and issued a new one for which I am presently waiting. I used it for almost everything I bought and paid a lot of bills online. Anyway, I went to Food Lion a couple days later. NO Problem!! I went a couple days later and wrote a check just a bit over $80 and that included about $40 cash. The checker gave it back to and advised me it was declined and she didn't know why, I could call the number on the back of my check for an explanation. I came home and checked my bank account first then called Telecheck. She said it was a particular code # and that it didn't mean I had a returned check and it didn't mean insufficient funds. It meant my check didn't pass the criteria to filter through Telecheck. This check was outside my normal habits. She asked if I was at the store. I told her no. She said if I was, she could lift the declination for that one time. I didn't understand that or she didn't make it clear. It could have been either. She was in the Philippines and had a bit of an accent. I thought I was "good to go". A couple days later I went back to Food Lion...same scenario, different day. So I came home and started calling again. I spent a long time on the phone but no matter who I got it all ended the same. This morning I called my bank and they don't do business with this company so it had to have been Food Lion. I called Telecheck again. I went as far up the chain as they would let me at Telecheck. I called Consumer Protection at the DOJ. I went online and filled out the forms to mail. I checked out the Better Business Bureau. I finally called Food Lion and talked with a local person and she gave me a number for Corporate. I called there and talked with a nice man named Will. Will wrote all this up and advised he had a lady who interfaces on complaints about Telecheck. About an hour ago she called me and told me my account should flow right on through now. I told her if it doesn't move, I will gather up my groceries, stand in line to pay, pay with a check, if it is declined, I will stand right there rooted to the spot to go through all the malarky Telecheck had requested so they could let me pay that one time with a check. I would hold up all customers behind me, keep the checker from being able to handle others, and to inconvenience other customers as I had been. I told her it was nothing against FL but that was my plan. I was also going to call Five on Your Side. So, if you should see this big, gray haired , loud, obnoxious woman in FL you will know why.
    TIA for letting me rant!!
     

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