We need CSR's in Raleigh

Discussion in 'Jobs Network' started by SBKRider, Jun 6, 2011.

  1. SBKRider

    SBKRider Guest

    We seek an experienced Customer Service Representative to support our growth! We are a medium to large customer service business, based in Raleigh, with a top priority of Customer Satisfaction! We want individuals with a very positive attitude, who work well in a busy office setting, and thrive in a team-oriented environment.
    You represent our business with your professional demeanor and ability to delight our customers. You work with management and our field technician staff to manage customer accounts and exceed their expectations.

    This is a full-time position. Benefits are available following an introductory period and include: insurance, a small company IRA, and an on-site fitness center with lockers. The latter will be available once we move into our new campus later this year!

    Regular duties include:
    -Answer incoming phone inquiries and requests for service.
    -Offer related services to interested customers
    -Schedule and maintain services and service rotations, adjusting as necessary
    -Document customer accounts with all services and interactions
    -Process information for use by others.
    -Participate in inside sales initiatives, tracking, and completion

    Qualifications:
    -High School diploma and 2 years CSR experience OR Associate's or Bachelor's Degree
    -Proficient with Microsoft Office programs, especially Word and Excel. Additional office technology skills are
    a plus
    -Engaging and persuasive phone personality
    -Demonstrated history of being action-oriented and customer-focused.
    -Available for 8:30-5:30 shifts M-F
    -Local candidates preferred

    send inquiries to sbkrider@ymail.com

    Thank you
     
    Last edited by a moderator: Jun 6, 2011
  2. sheblondy

    sheblondy Well-Known Member

    Could you tell me what type of business this is ? Where will the new location in Raleigh be located ? Thanks so much .
     

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