Corrupt file: Windows/system32/config

Discussion in 'PC Help Desk' started by crlmom23g, Jun 2, 2009.

  1. crlmom23g

    crlmom23g Guest

    I need help! I shut down my computer Friday before going out of town. Came back Sunday, rebooted, checked email and went on internet. Everything worked fine. Thirty minutes later, the screen sent black and when rebooted, received the message: windows/system32/config file corrupt. Won't boot even in Safe Mode.

    I've looked online and there is a way to fix it, but you have to have the Windows setup disk. My Windows was factory installed and I have no disk.

    Does anyone have experience with Joe who advertises on classifieds?
     
  2. ddrdan

    ddrdan Well-Known Member

    When you boot the computer, right after you see the bios screen and then hear the "beep" (it comes quick) start tapping the 'F8' key about 4 times.

    That will bring you to the boot choice screen. Use the arrow key and highlight "Last Known Good Configuration" then hit 'Enter".
     
  3. DontCareHowYouDoItInNY

    DontCareHowYouDoItInNY Well-Known Member

    You have been giving good advice - is this what you do for a living?
     
  4. snowdio

    snowdio Well-Known Member

    If you are still having issues, take a look at this

    http://support.microsoft.com/default.aspx?scid=kb;en-us;307545

    It's very detailed and too long to paste the entire page on here.

    You will need to have an original Windows CD to follow this procedure so you would have to borrow one from a friend or have a local pc guy do it for you.
     
    Last edited: Jun 19, 2009

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