Question for you. Not sure if its being spoofed or if some hacked my gmail account or something. I just got an email from apple. I thought about emailing them back and saying I had never emailed them about support. One thing I noticed is the email they put inside the email is wrong. They emailed it to my gmail account but listed a different email inside the email. Let me post it and let you guys see it. From: iTunes Store <iTunesStoreSupport@apple.com> [Add to Address Book] To: r.verner@gmail.com Subject: Re: Account Management; Follow-up: 165057453 Date: Aug 14, 2011 5:56 PM Dear R, Thank you for contacting iTunes Store Customer Support. My name is Vincent and I understand that you set up an account using the Click&Buy option but when you tried to buy music, you were unable to sign in. I realize the importance of your concern and I will do my best to help you. After carefully reviewing the information you've provided, it appears that your email address "r.verner.r@gmail.com" is not yet associated with any iTunes Store account. Please note that when you're ready to shop on the iTunes Store, you will need to create an account. This article will show you how: How To Set Up an iTunes Store Account http://support.apple.com/kb/HT2731 If you wish to create an account without a credit card, this article will walk you through that process: Create an iTunes App Store account without a credit card http://support.apple.com/kb/HT2534 And if you would like to learn more about Apple ID accounts, please visit our Apple ID FAQ: http://www.info.apple.com/support/howtoid.html I hope you find this information helpful. If you require any further assistance, please feel free to reply to this email. Sincerely, Vincent iTunes Store Customer Support Please Note: I work Wed-Sun, 8-5PM CST Thank you for allowing me the opportunity to assist you. You may receive an AppleCare survey email; any feedback you provide would be greatly appreciated. First Name : R Last Name : Verner Email : r.verner@gmail.com Apple ID (Optional) : r.verner.r@gmail.com Lang_Country : en_US Product : iTunes Store Support Subject : Account Management Sub Issue : New account, passwort nicht recognized GCRM Case ID : 238950599 See additional info below What device did you use to connect to the store? Windows computer (PC) Which operating system is installed? Windows XP Service Pack 2 or later What version of iTunes is installed on your computer? iTunes 10.1 Choose the iTunes Store or App Store for your country: Other Please select your country: Germany Details: Opened new account. Option Click&Buy. Recevied mail from them. Tried to buy misic and I cannot log-in. Says passwort wrong. (perhaps ID?) Recovery over Email...no mail recieved. Please help.
It might have been someone trying to get access to your password that opened the support ticket. The country on the request is listed as Germany.
Yea I noticed that also. But was wondering if someone had spoofed apples email and was trying to phish for my password and stuff.
The Apple links in your post look correct, so it doesn't look like phishing. I'd just ignore it. If you report it to Apple, they probably won't do anything anyway. At least you're alert to the schemes out there. That's more than a lot of people.
yea well I come from the computer field. Been in it 16 years and now changing careers to the allied health field. Still going to be working with computers of sorts. Just the ones that deal with the nuclear medicine machines. Just don't want anyone messing with my iTunes.
