So I bought a Linksys router, called and they helped me set it up Sun night for my Dell pc. everything was working fine. On Mon, ds tries to access through his login and it won't connect, I mess around with it, changed some stuff - then I have trouble getting on but I can do a system restore and then I can get on. But I need for other family members who use the computer to be able to access through their user id's. So I call Linksys last night and after charging me $9.99 to log into my system and look around- she then tells me it has something to do with the software that came on the PC - Pro Wireless I think (not on that one right now) anyway that they can't fix it!! Transfers me to another place and they said they could fix it, but wanted to charge me like $60 (would include 2 more service calls for that $$)! Anyone else have this problem? :banghead:
Most vendor support technicians are idiots. The woman from Linksys sounds totally clueless. She was probably talking about the Intel Wireless software for your wireless network card. That driver software for the network card is required. What kind of error messages are you getting when you try to connect? Are you trying to connect through wireless or ethernet? Is WEP or WPA enabled on the router? Unfortunately there are alot of different things to check for depending on what errors you are getting. I've sent you a pm
