Cycleman, it is really nice of you to respond to the complaints and concerns - shows a real concern for what the community thinks.
Ken, its okay...I'm not a fan of most mini-vans either. Next time you need something done "NOW", you know where to find us. Kaci, I'm glad this forum is here for people in the community to talk about their experiences (good or bad) with local service industry businesses. As with most situations in life, the more you know going in, the better off you are coming out! Have a great day, M